A coordinated arrival
Bring booking, payment and room information into the same conversation before a guest reaches reception.
Hotel and Resorts
Make every part of the stay work together.
Connect reservations, room readiness, guest services and payments in Staycore. Give your hotel or resort teams a shared view of the working day.
Explore help and guidesBuilt around your working day
More clarity. Better coordination.
Clearer handovers
Keep front desk, housekeeping and service teams working from connected records.
A traceable working day
Follow charges, payments and operational activity through to the people responsible.
Hotel and Resorts / 01
Prepare for the guest, before the guest arrives.
Manage reservations and availability, collect arrival information, and check the details your reception team needs to welcome each guest.
- Manage bookings and room availability.
- Review guest details and arrival information.
- Check room assignment and payment readiness.
Hotel and Resorts / 02
Keep rooms and services moving together.
Coordinate cleaning, inspections and maintenance alongside the stay. Connect guest requests, compatible room access, hospitality TV and restaurant operations to the wider guest journey.
- Track cleaning, inspection and maintenance tasks.
- Prepare booking-linked access on supported hardware.
- Connect guest services and food and beverage workflows.
Hotel and Resorts / 03
Finish the day with the records in view.
Review guest bills, payments and outstanding balances. Give managers visibility into property activity and the controls that need attention.
- Review recorded charges and guest payments.
- Follow balances and operational exceptions.
- Review portfolio activity with permitted access.
How it comes together
From the first booking to the final handover.
A connected operating day gives every team a clear next step.
Prepare
Review bookings, guest details and availability.
Welcome
Confirm the room, payment and arrival checks.
Serve
Coordinate rooms, dining and guest requests.
Reconcile
Review balances, departures and exceptions.
Can reception keep working during an internet outage?
Supported offline reception workflows require a prepared workstation and saved operating data. Prepare the device and review the offline reception guide before relying on it during an outage.
Can we connect room access and in-room services?
Staycore supports booking-linked room access and hospitality TV workflows. Lock integrations, encoders and TV devices must be compatible and configured for your property.
Can we manage more than one property?
Yes. Portfolio views and property permissions support working across properties. Multi-property requirements are assessed through Custom Pricing.
Learn your way around
Help and guides
Practical instructions for your team, from setup to the everyday details.
Your next chapter starts here
Make more room
for hospitality.
See how hotel and resorts fits your operation.