Start with the priorities
Review arrivals, departures and work that needs attention before deciding where your team should focus.
Live operations
See the day. Know what needs you.
Bring arrivals, room readiness, payments and priority work into view. Follow the detail behind each signal and help your team take the next step.
Explore help and guidesBuilt around your working day
More clarity. Better coordination.
Understand the whole room
Read payment, housekeeping, maintenance and access evidence together when a room needs attention.
Follow through to the record
Open the relevant booking, room or task to act, then check the refreshed outcome.
Live operations / 01
A practical starting point for every shift
Operations Overview brings the working day into focus. Choose your property and period, review guest movements, and open the underlying arrivals, departures or room board.
- Review scheduled arrivals and departures
- Find checkout clearance and attention items
- Refresh the figures after operational changes
Live operations / 02
Find the reason a room is held up
Hotel Live lets you move from a room tile or health indicator to its supporting evidence. See whether the next step belongs to reception, housekeeping or maintenance.
- Filter room tiles or the grouped view
- Review payment and room-readiness evidence
- Open permitted cleaning and maintenance actions
How it connects
- Room needs attention
- Review the evidence
- Take the next action
A connected Staycore workflow
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Keep the next arrival in view
A guest arrival brings several teams together. Follow payment, identity and room-readiness information, then move into the arrival record to resolve the outstanding requirement.
- Review reservation and payment status
- Check the room-readiness information
- Continue the arrival in Front Desk
How it comes together
From the morning overview to completed work
Give each shift a shared starting point and a clear route into the details.
Choose the right view
Select the property and reporting period, then refresh the operations overview.
Find the priority
Review guest movements and work that needs attention across the property.
Open the evidence
Inspect the relevant room, booking or task and use the actions available to your role.
Check the outcome
Review the saved result and refresh the overview before handing over to the next team.
Can I act from the operations view?
Hotel Live offers permitted actions such as requesting cleaning, marking a room clean and reporting maintenance. Other actions open the relevant workspace so your team can complete and verify the full workflow.
Does a clean room mean it is available?
Room cleanliness and occupancy are separate. Review the booking, room assignment, maintenance and other readiness information before offering a room to an arriving guest.
How do I know which period the figures cover?
The operations view follows the property, dates and filters you select. Check those settings and refresh after changes. Saved reception data identifies its calculation time and needs synchronization to receive changes from other devices.
Learn your way around
Help and guides
Practical instructions for your team, from setup to the everyday details.
Your next chapter starts here
Make more room
for hospitality.
See how live operations fits your operation.