Give cleaning a clear sequence
Assign the housekeeper, record cleaning progress and complete inspection before releasing the room.
Rooms & service
Make room readiness a shared responsibility.
Coordinate housekeeping, maintenance and assigned work around the rooms your guests use. Give every handover a recorded status and a clear next step.
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Keep repairs visible
Record room and asset issues with severity, ownership and evidence of the completed repair.
Make handovers easier
Keep instructions, progress notes and blockers with the task so the next person has the context.
Rooms & service / 01
From assigned cleaning to an inspected room
Housekeeping gives the team a shared view of room cleaning. Assign work, mark progress, and complete the displayed inspection checklist before releasing the room to Front Desk.
- Assign cleaning to a named housekeeper
- Record cleaning started and completed
- Inspect the room before its release
Rooms & service / 02
Keep maintenance tied to its real impact
Report an issue against a room or asset with a description and severity. Track its assignment and record resolution notes and photo evidence when the repair is complete.
- Choose the affected room or asset
- Record severity and revenue impact deliberately
- Review remaining blockers after resolution
How it connects
- Report the issue
- Assign the repair
- Record the resolution
A connected Staycore workflow
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Help each person finish their part
My Tasks keeps assigned work, instructions and activity together. Staff can record progress and raise a blocker; supervisors can follow up on escalations and the wider team workload.
- Open task instructions and linked work
- Add progress notes or a reason for a blocker
- Confirm completion and review the activity
How it connects
- Review assigned work
- Record progress
- Complete or escalate
A connected Staycore workflow
How it comes together
A better handover for the next guest
Bring cleaning, repairs and reception into a room-turnover process your team can follow.
Review the room
Check occupancy, guest preferences and the work required before arranging entry.
Assign the work
Give cleaning and repair tasks to the responsible staff members with the relevant instructions.
Record the result
Update cleaning progress or repair evidence, and escalate anything that still prevents completion.
Inspect and hand over
Complete the room inspection and check remaining readiness conditions before its next arrival.
What is the difference between clean and ready?
Marking a room clean records the cleaning result. Inspection and release are separate steps, and occupancy, maintenance or other readiness conditions may still need attention before reception assigns the room.
Can maintenance work be recorded against an asset?
Yes. Staff with the relevant access can report an issue against a room or an asset, set its severity and track the repair. An asset issue does not itself change room availability.
What happens when a task cannot be completed?
Staff can record a blocker or escalate with a reason where their permissions allow it. Escalated work needs supervisor follow-up, and the task activity keeps the recorded context available for review.
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