Check before taking action
Keep booking details, payment status and access eligibility close to the decisions your team makes.
Revenue protection
Keep the details behind your revenue connected.
Bring payment checks, room access, approvals and audit evidence into a connected operation. Give your team a clearer way to investigate discrepancies and verify the result.
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More clarity. Better coordination.
Investigate with context
Review the relevant booking, payment and access records together when something does not agree.
Keep responsibility visible
Use permissions, approval stages and recorded activity to understand who requested, reviewed and completed a change.
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Connect the booking to the room key
Reception can review the guest, booked room, payment and check-in eligibility before preparing room access. Compatible lock and encoder setup remains part of the physical key-card workflow.
- Review the guest and reservation
- Check payment and room eligibility
- Keep the access activity with the stay
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Make discrepancies easier to investigate
When the booking, payment and access history disagree, start with the underlying records. Give the authorised reviewer the property, time and reservation context needed to investigate.
- Inspect the latest recorded status
- Trace the affected business records
- Verify the outcome after a correction
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Put oversight around sensitive changes
Role permissions, approval policies and audit evidence support accountable operations. Review the intended action and its scope before it runs, then check the final record.
- Apply role and property permissions
- Review actions that require approval
- Inspect actors and before-and-after changes
How it connects
- Request
- Authorised review
- Recorded outcome
A connected Staycore workflow
How it comes together
From an exception to a clear answer
Follow the evidence through the operation before deciding what needs to change.
Locate the record
Select the property and find the booking, payment or access event concerned.
Check the context
Compare the latest statuses, timestamps and relevant activity.
Review the change
Let the authorised administrator or approver confirm the exact records and scope.
Verify the result
Reopen the related records and confirm that the original discrepancy is resolved.
Does an alert prove that revenue is missing?
No. A discrepancy is a reason to investigate the underlying booking, payment and access records. It does not establish theft or a confirmed financial loss.
Does the access screen show a physical door opening?
The screen shows booking and access eligibility. Physical card encoding and door verification depend on the compatible hardware and its setup.
Where can I read about the revenue-protection standard?
The existing Revenue Protection section includes the framework, certification report and guarantee terms. Its scenario-coverage figures describe tested controls, not a percentage of revenue recovered.
Learn your way around
Help and guides
Practical instructions for your team, from setup to the everyday details.
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Make more room
for hospitality.
See how revenue protection fits your operation.