Staycore.

Staycore features

Hotel, restaurant and shortlet operations built for Nigeria.

Staycore brings PMS, POS, Paystack payments, WhatsApp guest communication, revenue management, website booking, distribution, guest experience, mobile apps, locks, housekeeping, inventory, maintenance, corporate billing, accounting reports, analytics and local implementation into one operating system.

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Paystack nativeCheckout, links, webhooks and verification.
WhatsApp readyGuest messaging, inboxes and follow-up.
Accounting readyExpenses, P&L, balance sheet and ledger exports.
Guest mobile appCheck-in, service orders, payments and keys.

Everything the team touches in a normal operating day.

Staycore is not just a booking screen. It covers the handoffs between front desk, F&B, finance, stores, housekeeping, maintenance, management and guests.

PMS

Bookings, rooms and units

Manage direct bookings, walk-ins, arrivals, in-house guests, departures, room status, shortlet units and occupancy from one front desk workflow.

POS

Restaurants, bars and outlets

Run tables, waiter sessions, QR menus, kitchen tickets, bills, room charge, outlet sales and shift accountability across F&B locations.

Payments

Paystack and real-world tender types

Accept online checkout and payment links while tracking cash, POS terminals, bank transfer, OTA settlements, corporate accounts and pay-on-delivery.

Accounting

P&L, balance sheet and expenses

Track expenses, vendors, journals and close controls while turning Staycore operational data into management financial reports.

Guests

WhatsApp-first communication

Keep WhatsApp at the center of guest communication with preferred channels, message workflows, property inboxes and guest follow-up links.

Staff

Housekeeping and maintenance

Assign rooms, inspect readiness, handle guest requests, dispatch maintenance, track SLA severity and block or release rooms when issues affect revenue.

Control

Inventory and procurement

Control stores with purchase orders, GRN, supplier invoices, stock requests, wastage, recipes, audit trails and permissioned approvals.

Individual features, broken out.

Nigerian payments and reconciliation

  • Native Paystack gateway configuration.
  • Paystack public checkout support.
  • Paystack payment links.
  • Paystack webhook handling.
  • Paystack payment verification.
  • NGN currency formatting.
  • Cash payment tracking.
  • POS terminal payment tracking.
  • Bank transfer tracking.
  • OTA settlement tracking.
  • Pay-on-delivery payment support.
  • Flutterwave payment signal support.

WhatsApp and guest communication

  • Guest preferred communication channel.
  • WhatsApp-first guest messaging workflows.
  • wa.me guest follow-up links.
  • WhatsApp outbound messaging.
  • Inbound WhatsApp webhook handling.
  • Guest inbox workflows.
  • OTA inbox workflows.
  • Property inbox workflows.
  • Guest request visibility for operations teams.

Hotel PMS and shortlet operations

  • Hotel property type support.
  • Shortlet property type support.
  • Room and unit management.
  • Room status boards.
  • Arrivals, in-house guests and departures.
  • Direct booking and walk-in workflows.
  • Remote check-in support.
  • ID upload through guest workflows.
  • Stay extensions and guest detail management.
  • Owner and manager oversight for shortlet units.

Restaurant, bar and F&B operations

  • Restaurant and F&B property type support.
  • Restaurant POS.
  • Bar, lounge and cafe outlet workflows.
  • Table management.
  • QR menu support.
  • Kitchen ticket workflows.
  • Waiter sessions and shift accountability.
  • Bills and settlement workflows.
  • Room charge from outlet to guest folio.
  • Chowdeck and Glovo marketplace hooks.

Corporate billing and finance

  • Corporate wallets.
  • Corporate credit terms.
  • Invoice credit workflows.
  • Corporate account ledger.
  • Corporate reconciliation.
  • Dunning workflows.
  • Invoice settlement.
  • Scheduled billing jobs.
  • Account customer workflows for corporate travel.

Accounting Module

  • Expense management for AP and staff claims.
  • Shared vendor master for expenses, purchase orders and GRN.
  • Hotel and F&B chart of accounts.
  • Custom posting rules and account mappings.
  • Manual journals with maker-checker controls.
  • Profit and loss reporting.
  • Balance sheet reporting.
  • Trial balance reporting.
  • General ledger drill-down.
  • CSV and XLSX exports for finance teams.
  • Period close checks and finance pack exports.
  • Unmapped account warnings before close.

Revenue Manager

  • Rate plan management.
  • Room type pricing by date.
  • Minimum-night restrictions.
  • Closed-date controls.
  • Weekday pricing filters.
  • Specific-date pricing overrides.
  • Bulk price changes.
  • Push changed dates to distribution channels.
  • Demand signal tracking.
  • Occupancy and ADR forecasting.
  • Forecast revenue bands.
  • Dynamic pricing rules.
  • Length-of-stay rules.
  • Closed-to-arrival controls.
  • Closed-to-departure controls.
  • Pricing recommendations.
  • AI revenue opportunity summaries.
  • Revenue autopilot mode.
  • Risk mode controls.
  • Max daily rate-change guardrails.
  • Pricing audit trail.
  • Rollback support for applied recommendations.
  • Portfolio revenue transfer workflows.

Communications Hub

  • Unified guest message threads.
  • Property inbox workflows.
  • Employee mailbox support.
  • Inbound email webhook handling.
  • inbound email support.
  • WhatsApp inbound handling.
  • WhatsApp outbound messaging.
  • SMS outbound messaging.
  • Email outbound messaging.
  • Guest app message channel.
  • Message attachments.
  • Thread read tracking.
  • Thread archiving.
  • OTA message thread sync.
  • Channel message thread sync.
  • Property-to-guest compose workflows.
  • Support sender email resolution.
  • Email template validation.

Guest Experience Manager

  • Guest Autopilot workspace.
  • Guest timeline.
  • Inbound guest message analysis.
  • AI guest reply drafting.
  • AI upsell copy drafting.
  • Reservation-aware message context.
  • Guest profile context.
  • Stay context and special request context.
  • Tone and message-length controls.
  • Draft refinement workflows.
  • Upsell offer management.
  • Upsell trigger rules.
  • Upsell funnel events.
  • Goodwill gesture workflows.
  • Guest lifecycle policy controls.
  • Inbound AI policy controls.
  • Autonomy-level action controls.
  • Approval workflows for AI actions.
  • Guest journey run tracking.

Website Studio and booking engine

  • Public website studio.
  • Brand and property site inventory.
  • Starter site seeding.
  • Website editor.
  • Reusable section renderer.
  • Website theme editor.
  • Website navigation editor.
  • Website layers panel.
  • Website asset manager.
  • Website embeds manager.
  • Website publish panel.
  • Custom domain publishing workflows.
  • Public booking engine.
  • Rate-plan-aware booking flow.
  • Room availability display.
  • Hotel service add-ons during booking.
  • Booking payment options.
  • Public F&B website ordering.
  • Website order tracking.

Distribution Hub

  • Booking.com channel support.
  • Airbnb channel support.
  • Expedia channel support.
  • Agoda channel support.
  • Channel integration.
  • Channel property setup.
  • Embedded channel connection window.
  • Property validation before channel setup.
  • Channel status tracking.
  • Channel error tracking.
  • Last-sync timestamps.
  • Room type mapping status.
  • Rate plan mapping status.
  • Structure sync to channel manager.
  • Property recreation workflow.
  • ARI push.
  • Changed-date ARI push.
  • Restriction push.
  • Booking import workflows.
  • Channel event log.
  • Distribution pools.
  • Pooled inventory items.
  • Google Hotel feed support.

Hotel and F&B services

  • Hotel service catalog.
  • Guest-visible services.
  • Booking-flow service add-ons.
  • Staff-visible service catalog.
  • Service request queue.
  • Service booking calendar.
  • Service charges.
  • Service resources.
  • Service venues.
  • In-room service domain.
  • Concierge and transport services.
  • Facility and wellness services.
  • Venue and commercial services.
  • F&B service domain.
  • Request-with-schedule fulfillment.
  • Booking-with-assignment fulfillment.
  • Inventory-capture fulfillment.
  • Linked-order fulfillment.
  • Manual, auto-staff, auto-resource and hybrid assignment.
  • Service approval requirements.
  • Payment-required services.
  • Charge-to-room service rules.
  • Task creation from service requests.
  • Service SLA minutes.
  • Service policy text.
  • Hourly, half-day, full-day and duration-tier pricing.
  • Service packages and add-ons.
  • Deposit, cancellation and no-show fee rules.
  • Venue conflict detection.
  • Resource availability checks.

Inventory, stores and procurement

  • Stock control.
  • Purchase orders.
  • Goods received note workflows.
  • Supplier invoices.
  • Invoice matching.
  • Stock requests.
  • Wastage tracking.
  • Recipes and bill of materials.
  • Immutable inventory ledger.
  • Inventory audit trail.
  • Role-based store permissions.

Guest mobile app

  • Native guest mobile shell.
  • Guest web app fallback.
  • Guest session bootstrap.
  • Loyalty sign-in support.
  • Remote check-in intent handling.
  • Remote arrival ETA capture.
  • Date-of-birth capture for remote check-in.
  • ID document upload for remote check-in.
  • Guest stay status.
  • Upcoming reservation status.
  • Guest booking summary.
  • Room service ordering.
  • Hotel service requests.
  • Hotel service bookings.
  • Guest service payment links.
  • Paystack payment verification.
  • Stay extension requests.
  • Explore tab for guest discovery.
  • Guest booking tab.
  • Loyalty tab.
  • Install prompt for app-like access.
  • Mobile key status.
  • Mobile key records.
  • Proximity scan for door unlock.
  • Tap-to-unlock.

Staff and operations mobile apps

  • Native ops mobile app.
  • Mobile login and secure session storage.
  • Mobile property switcher.
  • Role-aware mobile navigation.
  • Capability-gated mobile screens.
  • Mobile command centre.
  • Mobile KPI cards.
  • Mobile critical alerts.
  • Mobile Pulse summary.
  • Mobile Pulse generation.
  • Mobile Core AI access.
  • Mobile front desk arrivals.
  • Mobile in-house guest list.
  • Mobile departure list.
  • Mobile payment blocker visibility.
  • Mobile identity blocker visibility.
  • Mobile remote check-in status.
  • Mobile ID verification status.
  • Mobile key request status.
  • Mobile guest and booking search.
  • Mobile quick check-in.
  • Mobile check-out.
  • Mobile booking creation.
  • Mobile guest profile directory.
  • Mobile shortlet booking calendar.
  • Mobile room and unit routes.
  • Mobile room readiness actions.
  • Mobile room detail pages.
  • Mobile housekeeping dashboard.
  • One-tap room status updates.
  • Large touch targets for floor teams.
  • Dirty-room filter.
  • Cleaning-in-progress filter.
  • All-rooms mobile view.
  • Need-cleaning count.
  • In-progress count.
  • Start-cleaning action.
  • Mark-clean action.
  • Quality check modal.
  • Bed and linen checklist.
  • Bathroom restock checklist.
  • Floor cleaning checklist.
  • Surface dusting checklist.
  • Trash and towel checklist.
  • Amenities restock checklist.
  • Mobile task workspace.
  • Mobile maintenance dispatch.
  • Mobile maintenance issue detail pages.
  • Mobile issue reporting.
  • Mobile room search for issue reporting.
  • Mobile revenue-blocking issue toggle.
  • Mobile maintenance start action.
  • Mobile maintenance resolve action.
  • Mobile F&B hub.
  • Mobile F&B outlet filtering.
  • Mobile active order list.
  • Mobile problem order list.
  • Mobile ready-item queue.
  • Mobile open bill queue.
  • Mobile new order flow.
  • Mobile table workflows.
  • Mobile kitchen station board.
  • Mobile bar station board.
  • Mobile station production boards.
  • Mobile F&B advanced analytics.
  • Mobile reports.
  • Mobile advanced reports.
  • Mobile communications inbox.
  • Mobile OTA thread inbox.
  • Mobile property mailbox list.
  • Mobile message thread reader.
  • Mobile conversation reply.
  • Mobile AI reply drafting.
  • Mobile compose message flow.
  • Mobile AI compose drafting.
  • Mobile mark-read and mark-unread actions.
  • Mobile thread archive action.
  • Mobile notification center.
  • Mobile user management.
  • Mobile property setup.
  • Offline banner and offline-disabled states.
  • Offline storage and sync coordination.
  • Offline outbox support.
  • Mobile card-list UI components.
  • Mobile sheets and sticky action bars.

Housekeeping operations

  • Room status transitions.
  • Housekeeping assignment.
  • Inspection workflows.
  • Room readiness tracking.
  • Guest request visibility.
  • Mobile staff routes.
  • Offline-friendly housekeeping paths.
  • Floor team sync workflows.

Maintenance operations

  • Maintenance ticket tracking.
  • SLA tracking.
  • Severity levels.
  • Assignee management.
  • Private photo evidence.
  • Room revenue impact tracking.
  • Block room workflows.
  • Unblock room workflows.
  • Mobile maintenance dispatch.

Locks, access and guest mobile

  • Lock-backed access control.
  • Hotel lock information management.
  • Lock provisioning.
  • RFID credential workflows.
  • Mobile credential workflows.
  • Mobile key issue and approval.
  • Guest mobile unlock bridge.
  • Guest mobile app access.
  • Room service ordering from guest app.
  • Paid hotel service ordering.
  • Guest requests from mobile.
  • Guest Paystack payments.
  • Mobile key requests.
  • Guest portal access.

Management, analytics and implementation

  • Multi-property management.
  • Owner reporting.
  • Revenue reporting.
  • Occupancy reporting.
  • Outlet performance reporting.
  • Payment status reporting.
  • Staff activity visibility.
  • Approvals and exception visibility.
  • Analytics and AI-assisted decision support.
  • Local implementation support.
  • Local Nigerian hospitality support.

Nigeria fit

Built around how Nigerian hotels actually collect, reconcile and follow up.

Staycore supports polished digital workflows without ignoring cash desks, POS terminals, bank transfer screenshots, OTA bookings, corporate credit and WhatsApp follow-up.

  • NGN currency formatting across commercial workflows.
  • Paystack configuration, checkout, verification, payment links and webhooks.
  • Cash, POS terminal, bank transfer, OTA and pay-on-delivery tracking.
  • WhatsApp guest links, outbound messaging and inbox workflows.
  • Corporate credit, wallets, invoices, settlements and reconciliation.
  • Accounting add-on for expenses, P&L, balance sheet, trial balance and period close.
  • Local onboarding support for hotel teams that need practical implementation help.

One platform for every property model.

Use the same operational backbone for hotels, serviced apartments, shortlets, restaurants, bars and multi-property groups.

Hotel and shortlet operations

Staycore adapts rooms into units where needed, so hotel teams and shortlet operators can manage reservations, readiness, guest details, stay extensions, payments and owner oversight without separate tools.

  • Room and unit status boards
  • Front desk arrivals and departures
  • Guest request visibility
  • Remote owner and manager reporting

Restaurant and F&B operations

Connect restaurants, bars, lounges and cafes to the hotel ledger with POS, table service, QR menus, kitchen tickets, waiter accountability, room charge and outlet reporting.

  • Tables, bills and waiter sessions
  • Kitchen and service workflows
  • Room charge to guest folios
  • Outlet sales and margin visibility

Operational modules with depth.

Each module is designed for the messy details that usually live in spreadsheets, group chats and paper files.

Corporate billing

Manage corporate wallets, credit terms, invoice credit, ledgers, reconciliation, dunning, settlement and recurring billing workflows for account customers.

Accounting Module

Add expense management, vendor records, chart of accounts, posting rules, journals, P&L, balance sheet, trial balance, ledger exports and period close controls.

Inventory and procurement

Go beyond stock counts with supplier invoices, invoice matching, purchase orders, GRN, stock requests, recipes, wastage tracking and immutable audit trails.

Housekeeping

Coordinate room status changes, assignments, inspection, room readiness, guest request visibility and mobile staff routes, including offline-friendly paths for floor teams.

Maintenance

Track severity, SLA, assignees, private photo evidence, room revenue impact and block or unblock workflows when a room cannot be sold.

Locks and access

Support connected access workflows including lock provisioning, RFID or mobile credentials, mobile key approval and guest mobile unlock paths where integrations are enabled.

Guest mobile app

Let guests handle remote check-in, ID upload, room service, paid services, requests, Paystack payments, mobile key requests and portal access.

Management visibility without waiting for end-of-day summaries.

Owners and managers can review operational activity, revenue, payment status, occupancy, outlet performance, staff work and exceptions across one or many properties.

PMSRooms, units, reservations, folios and occupancy.
POSOutlet sales, tables, room charges and staff activity.
BooksExpenses, P&L, balance sheet and finance pack exports.
GroupMulti-property controls for expanding operators.

See how Staycore fits your property.

Start with your rooms, outlets, payment flow and staff structure. Staycore can be configured around the way your team already operates.

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Frequently asked questions

What features does Staycore include?

Staycore includes hotel PMS, shortlet management, restaurant POS, Paystack payments, WhatsApp guest communication, guest app workflows, housekeeping, maintenance, staff workflows, inventory, procurement, corporate billing, accounting, reporting, multi-property controls and analytics.

Does Staycore include accounting reports?

Yes. The Accounting Module add-on supports expenses, vendor master, chart of accounts, posting rules, journals, P&L, balance sheet, trial balance, general ledger exports, period close and finance pack workflows.

Does Staycore support Nigerian hotel payment workflows?

Yes. Staycore supports NGN, Paystack checkout and payment links, cash, POS terminals, bank transfer, OTA settlements, corporate accounts and reconciliation workflows.

Does Staycore work for hotels and restaurants together?

Yes. Staycore connects hotel rooms, shortlet units, restaurant outlets, bars, QR menus, kitchen tickets, POS, room charges, payments and reports in one operating system.

Can owners track the business remotely?

Yes. Owners and managers can review revenue, occupancy, staff activity, payments, tasks, outlet performance, exceptions and reports from the same cloud-based system.

Does Staycore include local implementation support?

Yes. Staycore is positioned for Nigerian hospitality teams that need practical onboarding, configuration and local operating support.