Onboarding and configuration

Section 1

Tenant Account

Hotel/Business Legal Name * Public Trading Name * Country * Timezone * Primary Currency * Main Admin Full Name * Main Admin Email * Admin Phone Number (E.164) * Billing Email Support Email

Section 2

Property Profile

Property Type * Property Name * Full Address * City/State/Country/Postcode * Main Phone & Email WhatsApp Number Check-in / Check-out Times Turnover Buffer (Minutes) Social Media Links

Brand assets will be requested during implementation.

Section 3

Commercial Policies

Cleaning Fee Security Deposit Extra Guest Fee Early Check-in / Late Checkout Fees Allow Pay at Property?

Payment Mode

Pay on Arrival Paystack OTA Collects

Cancellation Policy

Section 4

System Configuration

Room Types

Required by PMS before physical rooms are created.

Physical Rooms

Use room type codes from the room types above.

Rate Plans & Opening Price Calendar

Add the first pricing windows needed to open public booking.

Staff & Access Control

Staff will be mapped to roles and departments during setup.

Menu & F&B Setup

Use outlet names that match the outlet section below.

Guest Services (Add-ons)

Services can become guest app requests, bookings, folio charges, or operational tasks.

Guest visible Payment required

Section 5

Website & Booking

Colour Scheme and Branding Description SEO, Legal & Terms Custom Domain

Desired Public Modules

Booking Loyalty Restaurant reservations Ordering Table pay

Section 6

F&B Specific Configuration

QR Ordering Enabled? QR Payment Mode Guest Notes Enabled? Guest Name Required?

Outlets

Restaurants, bars, cafes, lounges, rooftops, and other venues.

Zones

Areas inside outlets, such as Indoor, Terrace, Bar, VIP, Poolside.

Tables

These drive table status, QR ordering, and table payment setup.

Verification * Loading...

Onboarding configuration received.

We will review the setup data and use it to configure your Staycore tenant, property, rooms, rates, staff, website, and guest-facing workflows.

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