Privacy Policy

1. Information we collect

• Account data: Names, emails, phone numbers, and business details provided during onboarding or contact requests.
• Operational data: Property configuration, availability, rates, and operational workflows you manage in the platform.
• Usage data: Pages visited, features used, and performance metrics to improve reliability and usability.
• Device data: Browser type, device identifiers, and IP addresses for security and analytics.
• Support data: Messages, attachments, and feedback submitted through our contact form or support channels.

2. How we use information

• Provide, operate, and maintain the Staycore platform.
• Verify identity, prevent fraud, and secure accounts.
• Respond to requests, support tickets, and onboarding inquiries.
• Analyze usage trends to improve product performance.
• Communicate service updates and operational notices.

3. Legal bases for processing

We process information to perform a contract with our customers, comply with legal obligations, protect our legitimate interests, and with your consent where required.

4. Sharing of information

We share information only with service providers who help us operate Staycore (such as hosting, analytics, payment processors, and support tools). We do not sell your data.

5. Cookies and analytics

We use cookies and similar technologies to remember preferences, measure performance, and improve experiences. You can control cookies through your browser settings.

6. Data retention

We retain information as long as necessary to provide the services, comply with legal obligations, and resolve disputes. Upon termination, we follow reasonable retention and deletion practices.

7. Data security

We use technical and organizational safeguards designed to protect information against unauthorized access, loss, or misuse. No system is completely secure, and you use the services at your own risk.

8. International transfers

Staycore may process data in regions where we or our providers operate. We take steps to ensure adequate safeguards for cross-border transfers.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or object to processing of your data. Submit requests through our contact form.

10. Changes to this Policy

We may update this Privacy Policy periodically. If changes are material, we will provide notice through the service or by other reasonable means.

11. Contact

Questions about privacy should be submitted through our contact form.