Platform Overview

Staycore is a hospitality platform for operators who want to run property operations, guest commerce, and portfolio oversight in one place.

What Staycore Covers

Hotel PMS and shortlet operations.
Food-and-beverage service, POS, kitchen, and website ordering.
Public websites, direct booking, loyalty, vouchers, and embedded commerce experiences.
Housekeeping, maintenance, tasks, rota, payroll, inventory, and finance workflows.
OTA distribution, channel inbox, and guest messaging.
Digital access control, guest access passes, and mobile-key approval flows.
Portfolio operations for multi-property tenants.
Automation, operational intelligence, and approval-based AI workflows.

Main Workspaces

Platform administration

Used to set up accounts, manage plans, review account health, and oversee portfolio-level administration.

Property operations

Used by property teams for day-to-day work such as front desk, F&B, tasks, inventory, finance, payroll, and system configuration.

Public website

Used for public room browsing, direct booking, loyalty pages, dining pages, website ordering, and embed delivery.

Guest app

Used by guests for requests, concierge interactions, order tracking, upsells, loyalty access, and mobile-key retrieval where enabled.

How Staycore Is Structured

Your Staycore account can contain one or more properties.
Each property is set up as a hotel, shortlet, or F&B venue.
Product areas can be enabled by account and by property, depending on how your Staycore environment is configured.
Teams only see the areas they have permission to use.

Where Staycore Fits

Staycore is designed for hotels with rooms, shortlets with shared availability and turnover workflows, F&B-led venues with POS and kitchen operations, and mixed operators that need both on-property operations and guest-facing commerce.

Continue with Set Up Your Account And Property or review the Feature Matrix.